maju24 Terms and Conditions for Platform Use

Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a valid and binding contract between you ("User") and maju24 ("Platform", "us"). This Agreement governs access to and use of the maju24 platform, which operates under international licensing, including all services, websites, mobile applications and digital content provided.

Use of this platform is considered full acceptance of all terms contained herein. These Terms should be read together with the maju24 Privacy Policy and Responsible Gambling Policy, which are also available on this website.

User Eligibility

To use the maju24 services, you must meet the following eligibility requirements at all times:

• Be at least 21 years old at the date of registration and throughout the period of platform use.
• Be an individual legally capable of entering into a legally binding agreement.
• Not be on a self-exclusion list issued by maju24 or any recognised gambling authority.
• Not be using the platform in a professional or commercial capacity on behalf of any third party without written authorisation from maju24.
• Register and play using personal information that is truthful, accurate and current.

maju24 is not responsible if an ineligible individual gains access to the platform through fraudulent means or by providing false information. Full responsibility lies with the user in question.

Account Registration and Management

Each user is only permitted to register and maintain one (1) active account on the maju24 platform. Registering more than one account by the same individual, whether using a different name, email address, phone number or IP address, is strictly prohibited.

During the registration process, you are required to:

• Provide your full name as it appears on your official identity document (MyKad or passport).
• Use a valid and active email address that you can access.
• Set a strong password and keep it confidential at all times.
• Provide a mobile phone number registered in your own name.

Identity verification ("KYC") may be required before maju24 processes a withdrawal or when unusual account activity occurs. You are responsible for providing the required documents within the specified timeframe.

Deposits and Payment Methods

maju24 accepts deposits via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrency including USDT, BTC and ETH. The minimum deposit for each payment method is RM20.

All deposits must be made from a financial account or digital wallet registered in the same name as the maju24 user. Third-party deposits are not accepted and may result in account suspension and freezing of the associated funds.

Deposited funds will be credited to your maju24 account as soon as payment confirmation is received from the relevant service provider. If there is a delay or technical issue, please contact the maju24 customer support team via live chat or email.

Withdrawal

The minimum amount for each withdrawal request is RM50. Withdrawals are processed within 10 to 45 minutes from the time the request is approved, subject to KYC verification and other applicable conditions.

Additional conditions relating to withdrawals:

• All wagering requirements associated with bonuses received must be met before a withdrawal is permitted.
• Withdrawals may only be made via the same payment method used for the deposit, subject to maju24's current policy.
• maju24 reserves the right to request additional verification for withdrawals of certain amounts to ensure the security of the user's account.
• Withdrawal requests that are suspicious or related to unlawful activity may be held pending investigation.

Bonuses, Promotions and Special Offers

maju24 offers various bonuses and promotions from time to time. The available welcome bonus is a 100% first deposit bonus of up to RM500, with a wagering requirement of 10x the bonus amount.

Verified calculation examples:

General terms for all maju24 bonuses and promotions:

• Each bonus is for one claim only per user, per account, and per household.
• Bonuses cannot be transferred, converted to cash or used in combination with other offers unless stated otherwise.
• maju24 reserves the right to withdraw or modify any bonus offer without prior notice if there are signs of abuse.
• Users found to be abusing the bonus system will have their bonuses suspended and may face account closure.

The maju24 VIP Programme offers weekly cashback to selected members: Bronze tier up to 0.3%, Silver up to 0.6%, Gold up to 0.9%, and Platinum up to 1.2%. VIP tier upgrades depend on the user's level of activity and loyalty on the platform.

General Betting Rules

All bets placed through the maju24 platform are final once confirmed by the system. Users are responsible for checking their bet details before confirming any betting transaction.

maju24 reserves the right to void or adjust bets under the following circumstances:

• A technical error or system instability occurs that affects the outcome of a bet.
• Bets placed using information obtained unlawfully or through exploitation of system bugs.
• Odds or multipliers published as a result of a technical error that clearly differ from current market values.
• Situations involving fraud, manipulation, or match-fixing.

Prohibited Activities and Restrictions

The following are strictly prohibited on the maju24 platform and may result in immediate account closure and forfeiture of funds:

• Use of automation software, bots, scripts, or any technology that enables automatic betting without direct human involvement.
• Attempts to exploit bugs, technical vulnerabilities, or loopholes in the maju24 system for personal gain.
• Opening an account using a false identity, stolen information, or another person's identity.
• Any form of money laundering or use of the platform for illegal activities.
• Selling, transferring, or giving a maju24 account to another party.
• Use of VPNs or location-masking technology to circumvent geographical restrictions or platform policies.

Account Closure and Suspension

maju24 reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Confirmation that the user does not meet the eligibility requirements, including age requirements.
• Suspicious account activity or activity linked to fraud.
• A self-exclusion request submitted by the user.
• An order from the relevant authorities.

Users may also request closure of their own account at any time by contacting the maju24 customer support team. Funds that are valid and free from any restrictions will be returned to the original payment method within a reasonable period after verification.

Platform Liability Limits

maju24 provides the platform on an "as is" basis without any guarantee of absolute accuracy or availability. To the extent permitted by applicable law, maju24 is not liable for:

• Financial losses arising from betting or gaming outcomes.
• Service interruptions due to technical maintenance, third-party infrastructure failure, or events beyond our control.
• Losses caused by unauthorised access to a user's account resulting from the user's own negligence in safeguarding their login credentials.
• Decisions made by users based on information obtained from external sources that are not official maju24 communications.

Amendments to Terms and Conditions

maju24 reserves the right to update, amend, or replace these Terms and Conditions at any time. Changes will take effect immediately upon publication on the maju24 website, unless a different effective date is stated.

It is the user's responsibility to review these Terms and Conditions periodically. Continued use of the maju24 platform after any changes are published constitutes acceptance of the amended terms.

For changes deemed material, maju24 will endeavour to provide reasonable notice to users via their registered email or through an in-platform notification.

Contact Us for Further Enquiries

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the maju24 customer support team is available to assist you 24 hours a day, 7 days a week.